Money for us
Money for us
This link is specifically set up to supplement additional costs.
Shipping cost is based on weight. Just add products to your cart and use the Shipping Calculator to see the shipping price
For the refund to be processed promptly, please be sure to send a return notification to rev with the following information:
* Order Number
* Return Product Name & Quantity
* Return Reason
* Images or Videos of Products and Intact Packaging
We will process your return and refund application within two or five working days after receiving your email.
Phantom X™
TurboSpoke™ Rims
SAT SYSTEM™ Precision Truck
Phantom X™
SAT SYSTEM™ Precision Truck
TurboSpoke™ Rims
Discover more in our FAQ
How long does it take to process an order?
1. In-Stock Products: Orders are typically processed and shipped within 1-2 business days.
2. Custom or Made-to-Order Products Processing may take 7-10 business days
Once your order is shipped, you will receive a tracking number. Delivery times may vary:
If you have any specific requirements or questions, please don’t hesitate to contact our support team.
How long dose the shipping take?
Shipping policy
Express Delivery within 10 business days, depending on the specific location.
Maritime Delivery around 30 business days, depending on the specific location.
Out of Stock: If our regional warehouse does not have stock, the order will be considered a bulk reservation. Large quantities of electric skateboards are regularly shipped to our US and European warehouses.
Order Confirmation: We will confirm the shipping address and delivery date with the customer within 24 hours of receiving the order.
Tracking Update: Please note, as the mainboards include batteries, tracking updates will only be available once they clear customs in the United States and are picked up by a local delivery service (e.g., UPS/DHL/FEDEX/DPD). Customers do not need to pay taxes for the mainboard. However, if accessories are purchased, customs duties may apply depending on the policies of the destination country/region.
Multiple Items in One Order:
We aim to ensure that all your items arrive simultaneously. However, some products may ship separately due to varying shipping methods based on the product type. Once shipped, you will receive a notification email with tracking details for each shipment.
What is your return policy?
Refund policy
1)You can request our Return & Refund Service
If you would like to apply for a return and refund, please contact us within seven calendar days of receiving your product(s) via revskateboard88@gmail.com apply for a return and refund.
Please Note:
1. The product has not been opened within seven calendar days after receiving the product, and it is brand new and unused.
2. If the product is found to have manufacturing defects within 15 calendar days after receiving the product, you can apply for a return and refund service; it is not within the scope of the return and refund service due to use on the ground or other circumstances that affect secondary sales.
3. If the customer's reasons cause the return, Rev will charge a 5% order operation fee and deduct the original order's shipping cost.
For the refund to be processed promptly, please be sure to send a return notification to REV with the following information:
- Order Number
- Return Product Name & Quantity
- Return Reason
- Images or Videos of Products and Intact Packaging
We will process your return and refund application within two or five working days after receiving your email.
Telephone contact +86 15381276026 for emergency order issues. Service time 7x24H