Shipping policy
Express Delivery within 10 business days, depending on the specific location.
Maritime Delivery around 30 business days, depending on the specific location.
Out of Stock: If our regional warehouse does not have stock, the order will be considered a bulk reservation. Large quantities of electric skateboards are regularly shipped to our US and European warehouses.
Order Confirmation: We will confirm the shipping address and delivery date with the customer within 24 hours of receiving the order.
Tracking Update: Please note, as the mainboards include batteries, tracking updates will only be available once they clear customs in the United States and are picked up by a local delivery service (e.g., UPS/DHL/FEDEX/DPD). Customers do not need to pay taxes for the mainboard. However, if accessories are purchased, customs duties may apply depending on the policies of the destination country/region.
Multiple Items in One Order:
We aim to ensure that all your items arrive simultaneously. However, some products may ship separately due to varying shipping methods based on the product type. Once shipped, you will receive a notification email with tracking details for each shipment.